Contact Car Loans Australia

car-loans-australia.au

How can we help you today?

Whether you’d like to explore Car Loans Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Car Loans Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.

Finance News

What New Marine Search Trends Mean for Boat Buyers
What New Marine Search Trends Mean for Boat Buyers
01 Sep 2026: Paige Estritori
Fresh marine market search commentary suggests Australian boating interest remains resilient, even as buyers become more selective about price, model choice and the total cost of ownership. Rather than pointing to a simple rush back into the market, the latest signals indicate a more careful buyer: one who researches brands, compares specifications and weighs up whether a new, used or near-new vessel best suits both lifestyle and budget. - read more
New PBS Access Momentum Puts Truck Specs Under the Microscope
New PBS Access Momentum Puts Truck Specs Under the Microscope
01 Sep 2026: Paige Estritori
Australia's push towards higher-productivity heavy vehicles is again in focus, with recent industry attention turning to Performance Based Standards access and the way approved combinations can move more freight with fewer trips. For small fleet operators and owner-drivers, the practical message is clear: a truck purchase is no longer just about horsepower, brand preference or sticker price. It is about whether the vehicle can legally and efficiently perform the work it is being financed to do. - read more