Contact Car Loans Australia

How can we help you today?

Whether you’d like to explore Car Loans Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Car Loans Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

• Website: afca.org.au
• Phone: 1800 931 678
• Mail: GPO Box 3, Melbourne VIC 3001

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Finance News

Clear

Tesla and BYD Power a Record Month for Australian EV Buyers

05 Jul 2026: Paige Estritori

Australia’s electric vehicle market has moved into a new phase, with June 2026 delivering a standout result led by Tesla and BYD. Industry reporting shows battery electric vehicles reached about 23.4 per cent of new-vehicle sales for the month, while the two biggest EV brands delivered more than 19,000 electric cars between them. For households comparing a petrol replacement with an electric upgrade, this is more than a sales milestone. - read more

Leapmotor B05 Brings Sub-$40K EV Choice to Australian Buyers

05 Jul 2026: Paige Estritori

Australia’s affordable electric vehicle market is about to gain another serious contender, with Leapmotor confirming local pricing and specifications for the new B05 electric hatchback ahead of its late August showroom arrival. For buyers who have been waiting for more choice below the $40,000 mark, the headline is simple: the B05 will start from $35,990 drive-away. - read more

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