Contact Car Loans Australia

How can we help you today?

Whether you’d like to explore Car Loans Australia options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Car Loans Australia experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

• Website: afca.org.au
• Phone: 1800 931 678
• Mail: GPO Box 3, Melbourne VIC 3001

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Finance News

Clear

Fuel Excise Reduction Opens New Avenues for Truck Financing in Australia

15 Jun 2026: Paige Estritori

The recent reduction in fuel excise has provided a significant cash flow boost to the Australian transport industry, presenting new opportunities for truck financing and fleet expansion. With fuel prices being a major operational cost for trucking businesses, the excise cut translates to substantial weekly savings, enhancing the financial position of operators. - read more

Geely's 2026 EOFY Deal: Affordable EV Financing and Complimentary Home Charger

14 Jun 2026: Paige Estritori

Geely has unveiled an enticing End-of-Financial-Year (EOFY) promotion for Australian consumers interested in electric and hybrid SUVs. Running from May 1 to June 30, 2026, this offer features a competitive 0.88% comparison rate over 36 months, applicable to the EX5 Extended Range and Starray EM-i models. Notably, this financing deal requires no minimum deposit, no establishment fee, and no repayment fees for approved customers. - read more

Click for more Finance News